![]() The first phase of research on the phenomenon of burnout involved a lot of exploratory, qualitative field studies, which amassed many descriptions of the burnout phenomenon based on observations, interviews, case studies, and personal experience. Latent burnout profiles: A new approach to understanding the burnout experience. Used with educators, including teachers, administrators, other staff members, and volunteers working in any educational setting.ĭesigned for use with occupational groups other than human services and education, including customer service, maintenance, manufacturing, management and most other professions.įor adult students such as those enrolled in college and university programs. Includes slightly modified wording: instead of referring to “recipients”, the MBI-HSS (MP) uses the term “patients”. MBI-HSS for Medical Personnel, MBI-HSS (MP) nurses, physicians, health aides, social workers, health counselors, therapists, police, correctional officers, clergy, and others focused on helping people live better lives by offering guidance, preventing harm, and treating physical, emotional or cognitive problems. For professionals in the human services, e.g. The original and most widely used version of the MBI. This article also includes discussion of the MBI and Areas of Worklife Survey constructs in burnout. From the Maslach Burnout Inventory Manual, 1996Īn excellent review of the implications of burnout on the brain is available from the APS Observer. The consequences of burnout are potentially very serious for workers, their clients, and the larger institutions in which they interact. Workers may feel unhappy about themselves and dissatisfied with their accomplishments on the job. A third aspect of the burnout syndrome, reduced personal accomplishment, refers to the tendency to evaluate oneself negatively, particularly with regard to one's work with clients. This callous or even dehumanized perception of others can lead staff members to view their clients as somehow deserving of their troubles. Another aspect of the burnout syndrome is the development of depersonalization, that is, negative, cynical attitudes and feelings about one's clients. A key aspect of the burnout syndrome is increased feelings of emotional exhaustion - as emotional resources are depleted, workers feel they are no longer able to give of themselves at a psychological level. Understand the nature of burnout for developing effective interventionsįor more information on translations of the MBI-GS into languages other than English, please click here.įor more information on the topic of burnout, please click here.īurnout is a syndrome of emotional exhaustion, depersonalization, and reduced personal accomplishment that can occur among individuals who work with people in some capacity.Assess and validate the three-dimensional structure of burnout.Assess professional burnout in business, and government professions.The AWS is a companion piece to the MBI and identifies key areas of strengths and weaknesses in the organizational setting. The Maslach Burnout Toolkit combines the MBI with the Areas of Worklife Survey (AWS) to create an assessment to aid burnout prevention and remediation for most professions. Use the Maslach Burnout Toolkit™ for General Use to assess burnout within the worklife context. Use with the Areas of Worklife Survey (AWS) as a Toolkit to measure both the extent and likely cause of burnoutĪdministration: For individual or group administration Professional Efficacy measures satisfaction with past and present accomplishments, and it explicitly assesses an individual's expectations of continued effectiveness at work.Cynicism measures an indifference or a distant attitude towards your work.Exhaustion measures feelings of being overextended and exhausted by one's work.An adaptation of the MBI-GS designed to assess burnout in college and university students, the MBI-GS (S), is available. MBI-General Survey (MBI-GS): The MBI-GS was designed for use with occupational groups other than human services and education, including those working in jobs such as customer service, maintenance, manufacturing, management and most other professions. Recognized as the leading measure of burnout, the Maslach Burnout Inventory™ (MBI) is validated by the extensive research that has been conducted in the more than 35 years since its initial publication. ![]()
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